FAQ

Yes, Hotel Palazzo Vecchio offers private on-site  parking, a rare service in the historic center of Florence.

It is especially appreciated by guests traveling by car who want to stay near Santa Maria Novella Station without worrying about ZTL restrictions or finding public parking.

Parking spaces are limited, so advance reservation is highly recommended. This service makes the hotel ideal for families, business travelers, and guests attending events at Fortezza da Basso or Palazzo dei Congressi.

Yes, the hotel provides EV charging stations within the property.

This is a highly requested service in central Florence, especially for guests traveling with electric vehicles who are looking for a hotel with parking and EV charging near Santa Maria Novella Station and the historic center.

We recommend informing the hotel in advance so availability can be checked and the service can be properly arranged during your stay.

Hotel Palazzo Vecchio is located close to the Florence historic center ZTL (Limited Traffic Zone), but it is easily accessible by car.

Our staff can register your license plate to authorize entry and avoid fines. This ZTL registration service is carried out directly at check-in and is especially useful for guests arriving from outside the city.

The vehicle registration is completed after arrival at the hotel and is valid retroactively for access purposes.

Hotel Palazzo Vecchio is easily reachable from Florence Airport Amerigo Vespucci Aeroporto di Firenze Amerigo Vespucci via tram line T2.

The tram connects the airport directly to Santa Maria Novella Station Firenze Santa Maria Novella in about 20 minutes.

From the station, the hotel is just a short walk away, with no need for taxis or additional transport.

This is the most convenient and cost-effective way to reach the hotel, ideal for both leisure and business travelers.

Hotel Palazzo Vecchio is just a few minutes’ walk from Fortezza da Basso Fortezza da Basso, Florence’s main exhibition and conference center.

Its strategic location makes the hotel an excellent choice for guests attending fairs, exhibitions, conferences, and business events.

Thanks to its proximity to Santa Maria Novella Station and Palazzo dei Congressi Palazzo dei Congressi Firenze, it is also highly convenient for professional stays in Florence.

Yes, Hotel Palazzo Vecchio is in a strategic position to reach Palazzo dei Congressi Palazzo dei Congressi Firenze and Palazzo degli Affari in just a few steps.

Both venues are located directly across the street from the hotel, making it extremely convenient for guests attending fairs, conferences, business events, or meetings.

Its proximity to Santa Maria Novella Station and Fortezza da Basso further enhances its appeal for business travelers, eliminating the need for taxis or public transport.

Florence Cathedral (Duomo) Cattedrale di Santa Maria del Fiore is about a 10-minute walk from Hotel Palazzo Vecchio.

The central location also allows easy walking access to Piazza della Signoria, the Uffizi Gallery Galleria degli Uffizi, Ponte Vecchio Ponte Vecchio, San Lorenzo district, and all major attractions in Florence’s historic center.

Absolutely. Thanks to its location near Santa Maria Novella Station Firenze Santa Maria Novella, the tramway, and the historic center, Hotel Palazzo Vecchio is perfect for guests arriving by train or plane.

From the hotel, all major attractions, museums, restaurants, and shopping areas can be easily reached on foot.

By booking directly on the official website of Hotel Palazzo Vecchio, guests can access exclusive conditions and benefits not always available on third-party platforms.

Direct booking advantages include late check-out until 12:00 (subject to availability), early check-in requests depending on occupancy, and more flexible conditions for modifications or special requests.

Guests also receive a 15% discount code for future stays (non-combinable with other offers). The code can be used directly on the booking engine by entering it in the “promo code” field after clicking “check availability”.

Booking directly also ensures faster communication with the hotel to personalize your stay in central Florence, near Santa Maria Novella Station and the city’s main landmarks.

The check-in is after 2 PM. The check-out is before 11 AM

Yes, you can leave your luggage at the hotel free of charge

It depends on rate booked. The hotel has a breakfast room, where continental buffet breakfast is served every day, between 7.30 and 10.00.

Yes, Hotel Palazzo Vecchio is located approximately 300 meters from Florence Santa Maria Novella Train Station Firenze Santa Maria Novella.

This prime location is ideal for guests arriving by train, as the hotel can be reached in just a few minutes on foot, without the need for taxis or public transport.

Thanks to its proximity to the station, the hotel is also a convenient choice for business trips, conferences, and short stays in Florence. From the property, guests can easily reach Florence Cathedral (Duomo), Fortezza da Basso Fortezza da Basso, Palazzo dei Congressi Palazzo dei Congressi Firenze, and all the main attractions in the historic center.

No, the city tax is never included in the room rate. It has to be paid at the hotel

Yes, all rooms at Hotel Palazzo Vecchio are equipped with air conditioning or adjustable heating and free Wi-Fi.

The rooms are designed to offer comfort and convenience for both leisure travelers and guests visiting Florence for business or conferences.

Yes, all of the hotel bedrooms have a private bathroom

Yes, Hotel Palazzo Vecchio offers triple and quadruple rooms, ideal for families, small groups, or friends visiting Florence.

Family rooms feature functional spaces, private bathrooms, free Wi-Fi, and air conditioning, making them a comfortable base for exploring the historic center and main attractions of the city.

Yes, some rooms at Hotel Palazzo Vecchio feature balconies, subject to availability and room type.

Balcony rooms are in high demand as they offer extra comfort and, in some cases, pleasant views over central Florence, close to Santa Maria Novella Station and the historic center.

To increase the chances of allocation, we recommend requesting a balcony when booking.

Alternatively, Superior Rooms or Rooms with View may offer this feature, depending on availability.

Yes, with an external laundry

Yes, pets are welcome at Hotel Palazzo Vecchio.

A small additional fee applies for stays with pets.

We understand how important it is to travel with your pet and gladly welcome dogs and small animals, while ensuring respect for all guests and common areas.

We recommend informing the hotel in advance when traveling with pets so the most suitable room can be arranged.

Its location near Santa Maria Novella Station makes it especially convenient for guests traveling with animals and exploring Florence without a car.